Premier Services

Tailored professional service solutions to help you succeed with patient engagement.

Whether your staff needs a little extra portal training, you need a Provider-to-Provider referral solution or you want to reduce phone traffic with our Patient Chat service, we have premier services to help you succeed.

CustomerCare_blue  Patient Chat: From anywhere in the portal, your patients will never be more than one click away from immediate answers. Some of our customers are enjoying up to a 15% reduction in phone traffic (and increased patient satisfaction!) by offloading this chore to the Medfusion experts located right here at our company headquarters.

P2P_blue  Provider-to-Provider Referral Service: Medfusion has teamed up with MaxMD, a leader in Provider-to-Provider solutions, to offer secure access to Direct-enabled providers and practices so you can send and receive referrals with ease via the National Health Information Network.

Training_blue  Additional Portal Training: Have new staff members or just need a refresher? Our Implementation Specialists are happy to provide additional training on all aspects of using the patient portal. Contact our Customer Care team.

HealthRecord_blue  Forms Customization: Our patient forms experts would be happy to take your existing patient forms and re-create them for online use.

HealthClinic_blue  Onsite Implementation: Short on time? Get your portal up and running quickly with our optional onsite implementation and training service. Our Implementation Specialists will come to your location to install, configure, and train your staff so you can start reaping the benefits of online patient engagement from day one. For more information, contact our Customer Care team.