Insights support better financial and operational decision making in physician practices

Cary, N.C. – September 25, 2015 – Medfusion has broadened its partnership with WhiteSpace Health—a Seattle, Wash.-based data insights firm.

The company’s premier product offering is WhiteSpace Cloud—a healthcare intelligence platform designed to facilitate the integration of structured and unstructured data generated within a physician practice or hospital, including sources such as electronic health records, practice management systems, patient portals and call centers.

“We are excited to see our customers, such as Raleigh Neurology Associates, benefit from the WhiteSpace Cloud platform over the past year,” said Vern Davenport, Medfusion Chief Executive Officer. “The dashboards created by the WhiteSpace Health team provide data visualization capabilities and insights that our customers have never had, so they are better able to manage their practices and improve their operations. The health care industry is finally seeing the value of data and benefits of analytics, and we are proud to partner with WhiteSpace Health to offer this product to our customer base,” Davenport added.

The platform includes five primary modules:

Practice Engagement—provides visibility into patient communication modes and engagement techniques. The insights can help increase portal adoption and utilization, measure Meaningful Use and improve the patient experience, as well as physician referrals.

Practice Performance—provides operations metrics that are surfaced in customized dashboards designed to meet the practice’s unique needs. The insights can be used to gain a greater understanding of the efficiency and effectiveness.

Practice Financial—provides near real-time information about cash flow and revenue cycle management. The insights can help practice leaders better understand the reasons for claims denials and improve claims denial rates, as well as increase payer performance compliance.

Practice Survey—provides the option of using standard Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys or deploying the practice’s own customized surveys for obtaining feedback which can be used for improving processes and services, planning training requirements, investment strategy, hiring strategy and employee appraisals.

Physician View – provides the ability to establish a unique set of metrics specifically for clinicians to give them access to the information administrators need them to have, while avoiding the distractions of the broader set of practice analytics.

About WhiteSpace Health

WhiteSpace Health is a healthcare business intelligence provider on the cloud. Our rapidly implementable solutions integrate all sources of practice data, both structured and unstructured, and convert them to effective, actionable key performance indicators delivered to any device, at any time. Our passion is to provide actionable insights at the practitioner level to enable practice leaders to empower transformation and accelerate value realization by reducing cost, as well as increasing productivity and patient satisfaction. For more information, please visit

About Medfusion

Medfusion delivers transformative technology and services that put patients in control of their healthcare and enable providers to thrive in a value-based healthcare delivery environment. Our patient portal, evolving platform and mobile capabilities connect more than 11 million patients to their healthcare providers—facilitating bi-directional communication, enhancing patient engagement and improving the practice’s financial operations. For more information, please visit