Medfusion Plus app with healthcare data sharing

Medfusion Announces Enhancements to Mobile Patient App

Medfusion Plus App Now Offers More Ways for Patients to Take Control of their Health and Care


CARY, N.C.– (HIMSS17 #MP36) – Medfusion, a leading provider of patient experience solutions, today announced enhancements to Medfusion Plus, the free mobile app that gives patients one place to securely view all health data for themselves and all family members.

As patients struggle to navigate today’s complex healthcare landscape, they are often challenged by an inability to access their own health information. Medfusion Plus securely gathers appointments, immunization records, lab results and other health-related data so patients can access and share their health information with ease.

“We’ve ensured patients can quickly and easily share information with providers, added additional facilities to our network, and made the app experience easier for families,” said Brady Keeter, Senior Product Manager at Medfusion. “All of these updates support our company’s mission to place patients in the center of their care so they can feel empowered to take charge of their healthcare decisions.”

The enhancements announced today:

  • Simplify health information sharing with doctors and caregivers. Patients can now easily share health data using either an email address or the physician’s Direct address. Users can also now print their entire health record or portions of their health record right from the app.
  • Increase the number of providers and facility types to which users can connect. Along with thousands of additional providers and health facilities, pharmacies (such as CVS and Walgreen’s) and lab processing firms (such as LabCorp and Quest) are now a part of the Medfusion directory.
  • Make care management easier for the whole family. The app can automatically differentiate between each family member’s health data to ensure that each account profile contains correct, up-to-date information. This feature is especially beneficial for families that visit the same providers or facilities.

Medfusion Plus is HIPAA-compliant and supports HL7’s FHIR standards and can be downloaded through the App Store or Google Play. Medfusion Plus is powered by APIs that enable applications to immediately connect to user medical record data by having the users make the connection. Medfusion Plus and Medfusion APIs are being demoed at HIMSS17. To learn more, visit the company’s HIMSS briefing room (#MP36) or contact Medfusion to schedule an interview with one of the company’s executives.

Three Things You Should Know About Patient Self-Scheduling

A patient’s satisfaction is no longer based solely on his or her experience during an appointment; it includes all interactions prior to, during, and after an encounter.  Patient self-scheduling is the latest solution that patients are looking for, and it can help boast revenue for your practice as well! The longitudinal experience your practice creates for a patient is a direct indicator of the likelihood a patient will become a long-term member of your practice, prioritize the payment of their bills to you, and refer additional patients to your practice.

More >

Medfusion Extends Partnership with Meridian Medical Management to Include Comprehensive Patient Payment Solutions

Companies Collaborate to Provide Fully Integrated Pay and Patient Portal Solutions to Save Staff Time and Improve the Patient Experience

Cary, NC – June 16, 2016 – Medfusion, a leading provider of patient experience management (PXM) solutions, announces an extension of the company’s partnership with Meridian Medical Management to include complete patient payment solutions. By fully integrating with the Meridian VertexDr PM/EMR system, Medfusion enables both clinical and administrative information to flow effortlessly between systems, saving staff time and improving the patient experience.

With out-of-pocket costs rising almost 230% over the last 10 years—patient payments now comprise as much as 30% of a practice’s revenue. This makes deploying a multitude of patient-friendly payment options mission-critical to a modern medical practice.

Through its extended partnership with Medfusion, Meridian’s VertexDr system will now include the ability to:

  • Make payments online and at the point-of-sale
  • Create payment plans with a card on file
  • Deliver eStatements, eReceipts and more
  • Aggregate all payments and payment-related information seamlessly into a dashboard for easy reconciliation and reporting

“We have proudly worked with Meridian for more than 5 years on the clinical side—providing a patient portal that goes well beyond Meaningful Use to truly drive value for practices,” said John Juzaitis, Medfusion Chief Revenue Officer. “By now offering a complete suite of payment solutions to Meridian practices, we can help them capture a critical, and ever increasing, revenue stream—direct patient payments.”

“Deepening our relationship with Medfusion allows us to bring even more valuable solutions to our physician groups,” said Karen Simonenko, Executive Vice President, Meridian Medical Management. “Offering a suite of patient payment options is a great way for practices to boost their bottom line—and because it’s fully integrated with our PM and EMR solutions, it fits easily into their workflows.”

“Medfusion has been a true partner for many years and we have a great working relationship,” said Angelo Perrotta, Vice President, Application Design, Meridian Medical Management. “Over the years Medfusion has proven to have incredibly high-quality APIs that have enabled the rapid development of practice-friendly functionality.”

About Medfusion

Medfusion solutions streamline and simplify a number of overly complicated interactions and transactions, including patient-provider communications, patient payments, and cross-platform health records. By giving patients a modern, positive healthcare experience, Medfusion enables lower costs and higher, more predictable revenue for providers, especially as they adapt to value-based reimbursement models. For more information, please visit


Medfusion Announces New CEO

Kimberly Labow Appointed to Lead Company with Focus on Continuing to Drive Innovation and Momentum of Patient Experience Management Solutions

Cary, N.C. – February 12, 2016 – Medfusion, a leading provider of patient experience management (PXM) solutions, today announced that Kimberly Labow has been named Chief Executive Officer. Labow is tasked with continuing to cultivate the company’s current market momentum, and deliver on Medfusion’s mission to deliver technology that enables providers to succeed in both fee-for-service and value-based environments, by putting patients in control of their health and care.

An accomplished leader with over twenty years of information technology and services experience, Labow excels in the areas of business strategy, marketing and sales. Her history with Medfusion goes back to its early days, when she worked closely with founder, Steve Malik, serving as the company’s Vice President of Marketing, Product Management and Inside Sales. Following senior executive positions at leading healthcare technology companies, including NaviNet and ZirMed, Labow rejoined the Medfusion team in 2015 as Vice President of Product Management and Vice President of Marketing. She now assumes the role of CEO replacing Vern Davenport, who has recently announced his departure from the company.

“We were thrilled to have Kim rejoin the Medfusion team last year, and I am even more delighted to now welcome her into the role of CEO where she will have the opportunity to help build the future of the company,” said Steve Malik, Medfusion Executive Chairman. “We are at a pivotal moment in our history as we enhance our focus on further defining and delivering on our vision for comprehensive patient experience management solutions that make healthcare work better for doctors and patients by giving patients consumer-friendly control of their health and care.”

Medfusion seeks to elevate the patient experience to the standards of modern consumerism, resulting in benefits for both providers and patients. The company’s solutions streamline and simplify a number of overly complicated interactions and transactions, including patient-provider communications, patient payments, and cross-platform health records. By giving patients a modern, positive healthcare experience, Medfusion enables lower costs and higher, more-predictable revenue for providers, especially as they adapt to value-based reimbursement models.

“I am extremely excited to be assuming this leadership role,” said Kimberly Labow, Medfusion CEO. “Returning to Medfusion has been a real homecoming for me, and my familiarity with the company, its culture, solutions and clients – combined with my experiences in the larger health IT environment – give me a unique perspective on the needs of the market and how to best serve them.”

About Medfusion

Medfusion delivers transformative technology and services that put patients in control of their health & care, enabling providers to succeed in a value-based healthcare delivery model. Medfusion’s comprehensive Patient Experience Management platform includes Medfusion Patient Portal – an industry-leading EMR-agnostic patient engagement platform, Medfusion Pay – a patient payment solution with multiple ways for patients to conveniently pay from any device, at any time, and Medfusion Plus – a mobile, patient-driven application that aggregates a patient’s health records on their mobile device. These solutions facilitate streamlined bi-directional communication, enhance patient engagement and improve a practice’s financial operations. For more information, please visit


# # #

Michael Raymer Joins Medfusion as Vice President of Solutions Management

New team member demonstrates company’s commitment to the increasing focus on healthcare consumer engagement

CARY, N.C. — May 13, 2014 — Medfusion, a leading provider of patient engagement and practice efficiency software for more than 9 million patients, announced today the addition of Michael Raymer as vice president of solutions management. The addition of Raymer helps Medfusion accelerate its plans to develop and introduce new products to consumers who are interested in smarter ways to manage their healthcare.

In his new role, Raymer will lead Medfusion’s product portfolio and the continued development of the organization’s strategic framework for growth and innovation. He will ensure Medfusion helps physicians and providers improve their efficiency through trusted technology solutions to address the increased consumerization of healthcare.

“The addition of Mike to the Medfusion team speaks to our commitment to bring cutting-edge innovation to the market before anyone else,” said Vern Davenport, president and equity partner of Medfusion. “Mike and I have worked together over the years, and I know the strategic value, knowledge and experience he brings will help further guide the development and evolution of our product base and the organization as a whole.”

“Medfusion has established itself as a rapidly growing company that has the heart of a startup but the experience of a large company,” said Raymer. “This combination creates an environment that is focused on helping consumers better manage their healthcare, while encouraging breakthrough technology development that the market needs. I am excited about the chance to propel Medfusion in the new healthcare market.”

Raymer brings more than 20 years of leadership experience in the development of healthcare enterprise software, medical devices and consumer health products to his new role. He has previously held executive positions at Microsoft, GE Healthcare, M*Modal, IDX Systems Corporation and Nellcor Puritan Bennett. Throughout his career, Raymer has worked with teams of clinicians, engineers and customers to create innovative solutions that have improved the delivery of healthcare around the world.

Subscribe to Our news