Meet the Medfusion Leadership Team.
At Medfusion, being patient-centered and practice-focused starts at the top. Our leaders are committed to improving the patient experience—and lightening the IT burden on practices—every day. We are lead by:
Kim Labow, CEO
An accomplished leader with over twenty years of information technology and services experience, Kim has a strong foundation in business strategy, marketing and sales. Her history with Medfusion goes back to its early days, when she worked closely with founder, Steve Malik, serving as the company’s Vice President of Marketing, Product Management and Inside Sales. Following senior executive positions at leading healthcare technology companies, including NaviNet and ZirMed, Labow rejoined the Medfusion team in 2015 as Vice President of Product Management and Vice President of Marketing and is currently CEO.
Outside the office, Kim serves on the board of multiple animal rescue organizations including AniMall Pet Adoption and Outreach Center in Cary, NC and Harvey’s House Rabbit Rescue and Sanctuary in Louisville, KY. She has an MBA in Marketing Management, enjoys travel on her Harley Davidson, and is a devoted Red Sox and Patriots fan.
Chris Barbee, Chief Financial Officer
Chris brings over 16 years of financial leadership to Medfusion. Prior to joining the Company, he served as Vice President of Finance for Cohera Medical, Inc., a medical device company, and has also held financial leadership roles with Quintiles, SciQuest and PricewaterhouseCoopers. Chris graduated from UNC-Chapel Hill, and is a certified public accountant in North Carolina.
Outside the office, Chris enjoys spending time with his family, and his interests include photography, hiking, and running.
Justin Nguyen, EVP, Product Management
Justin brings more than 18 years of experience in product innovation and development. Justin is always looking ahead to solve the challenges in healthcare, and is passionate about bringing new and innovative solutions to positively impact healthcare. Most recently he served as VP of Product Management at Lumeris where he led the team building software that focused on members and providers engagement for the Medicare Advantage space. Prior to that Justin held leadership roles in product innovation at SureScripts and McKesson. Justin has an Electrical Engineering degree from North Carolina State University and an MBA from the University of North Carolina’s Kenan-Flagler Business School with a focus on strategy and innovations.
Outside of work, Justin enjoys traveling with his family, playing golf, snow skiing, biking and volunteer at the homeless shelter.
Ketan Desai, VP, Development & IT
Ketan is a passionate and creative technology executive with twenty years of broad experience in hospital and healthcare IT systems, healthcare interoperability, and telecommunications. Ketan has a strong foundation in software development, quality engineering, product management, and business development. He has successfully delivered large scale on-prem and multi-tenant SaaS solutions in regulated environments. Ketan is passionate about building global technology centers and delivering products that delight users. He started his career as an embedded software developer at Motorola, and since has held senior technical and leadership positions at Hill-Rom and Allscripts. Ketan joined the Medfusion team in 2018 as a Senior Director of Development, and is currently serving as Vice President of Development & IT.
Outside of work, Ketan enjoys traveling and spending time with his family. His academic background includes a MBA in International Business from the University of Miami, a MS in Computer Science from UNC Charlotte, and BS in Civil Engineering from NIT, India.
Ryan Magnes, EVP, Growth and Innovation
Ryan is a top performing sales leader with more than 20 years of experience. After almost a decade in the television advertising industry managing many of the largest accounts in the U.S. for FOX or NBC in markets such as Louisville, Los Angeles and Boston, he transitioned into healthcare technology sales. Over a ten year span at GE Healthcare, Ryan was fortunate to have developed lasting relationships with executive teams at key strategic health systems in the Midwest and delivered more than $300M in revenue to General Electric over the same period. After three years at ZirMed, a software-as-a-service (SaaS) company delivering cloud-based healthcare solutions Ryan joined the team at Medfusion to launch the Enterprise Sales team responsible for taking Medfusion Plus and its surrounding Enterprise API products to market. Ryan has earned a reputation for delivering impactful, revenue driving solutions to clients in a straightforward and actionable manner.
When Ryan isn’t on an airplane, he enjoys spending time with his family which usually entails coaching soccer or cheering a bit too loud during swim meets and field hockey games.
Jenny Roberts, VP, Client Services
Jenny brings almost 20 years of experience working to delight clients through the service that she provides. She has transformed the client experience at Fortune 50 and Fortune 200 companies, with an emphasis on fostering an incredible internal culture, which shows itself in the way that employees interact with clients. Most recently she served as VP of Client Care at Principled Technologies, focused on building quality relationships and finding ways to wow clients through the people and processes involved in each interaction. She has also held client-focused leadership roles with Relias, Optum Health, and Lowe’s. Jenny graduated from Meredith College with a degree in Sociology.
Outside the office, Jenny enjoys spending time traveling with her family, and her interests include water skiing, paddle boarding, reading, watching movies, and volunteering.
Steve Malik, Executive Chairman
Steve Malik is a visionary entrepreneur with three decades of health information technology experience as a pioneer in patient portals, electronic health records and full risk managed care systems. Malik founded Medfusion in 1996 and re-acquired it in August 2013. Malik joined Intuit in May 2010 following their acquisition of Medfusion. He was Senior Vice President of Intuit, and President and General Manager of the Intuit Health Group, the company’s fastest-growing business unit. He led the business unit’s initiatives to strengthen the relationship between physician practices and their patients by making communication and the ability to accomplish key tasks better, easier, and more efficient. In 2010, he was a finalist for Ernst and Young Entrepreneur of the Year. Malik is currently the Executive Chairman of Medfusion.
Steve is also the Chairman and owner of the North Carolina Football Club and North Carolina Courage, the Raleigh area’s professional men’s and women’s soccer clubs.
David Jones, Bull City Venture Partners
Prior to co-founding Bull City Venture Partners, David was (and continues to be) a partner with Southern Capitol Ventures. David was with the Deloitte Consulting practice in Washington, DC where he managed strategic technology projects for the newly formed Department of Homeland Security. He is co-Founder and former Chief Technology Officer of medical device portal, Orthocopia.com, which provides surgical information to operating room professionals. David’s background in technology stems from the military where he served as a Naval Aviator flying over 1900 hours in the P-3C Orion.
John Crumpler, Hatteras Venture Partners
John co-founded Hatteras in 2000 after a successful career as a technology entrepreneur. At Hatteras, John is responsible for the firm’s investments in healthcare and life science information technology, and overall fund operations. He was founder and CEO of E-Comm, Inc., a software development and services firm specializing in remote and mobile computing that was acquired by XcelleNet. John ran the services division of XcelleNet until the company was acquired by Sterling Commerce.
Brad Wilson, Blue Cross and Blue Shield of North Carolina
Brad serves as president and CEO of the state’s largest health insurer, with 3.8 million customers and is committed to making health care more affordable while helping BCBSNC adapt in a changing health care environment. He serves as director of the Blue Cross and Blue Shield Association, America’s Health Insurance Plans (AHIP) and BCS Financial Corporation. Brad is immediate past chair of the National Institute for Health Care Management and the chair of the Blue Cross and Blue Shield of North Carolina Foundation. He is also a board member of the Research Triangle Regional Partnership and a past chair of the University of North Carolina Board Of Governors.