Happy Holidays and a Healthy New Year!

As 2016 comes to a close, we are thankful for all our clients, who are the center of the Medfusion family.  We’re sharing family-favorite recipes from some of our Medfusion employees and we hope they’ll become part of your holiday traditions.

Our recipes include something healthy, something boozy, and something sweet–so cheers to you and yours!

Insalada Mandarino
by Kim Labow, Medfusion CEO

serves 6 as a side salad/appetizer

¼ cup good quality olive oil
2 Tablespoons cider vinegar
2 Tablespoons sugar
½ teaspoon salt
Dash of Tabasco sauce

½ cup sliced or slivered almonds
3 Tablespoons sugar
1 head of Romain lettuce (or bag of prepped Romaine)
11 oz. can of mandarin oranges, drained
½ cup celery, chopped (optional)
2 scallions, chopped (optional)

In a small pan over medium heat, you’ll want to candy the almonds. Put the almonds and sugar together and stir constantly until the almonds are coated and the sugar is dissolved. The can burn quickly so keep a good watch on them. Place them on a sheet of wax or parchment paper to cool. Store for later use.

Combine all dressing ingredients together and chill.

Toss all ingredients together just before serving.  Romaine will wilt quickly if left to sit in the dressing!

NOTE: add roasted chicken/rotisserie chicken for an extra boost of protein or to make this an entree salad.



Fig ‘n Nuts cocktail
by Reid Archer, Medfusion Client Relationship Manager
serves 1 very happy person

2 oz. good Rye Whiskey
1 teaspoon fig-infused simple syrup (see note below)
2 dashes walnut bitters
Twist of orange peel

In an old fashioned glass, combine simple syrup and bitters. Fill glass halfway with ice and stir about a dozen times. Add enough ice to fill the glass. Squeeze orange peel over the glass to extract the oils and then add the peel to the glass.  Add whiskey and stir until the drink is cold and everything is combined.  Enjoy!

NOTE: fig-infused simple syrup is easy to make and worth the little bit of effort!
Combine a dozen figs, stems removed and then quartered with 1 cup of sugar and ½ cup of water in small saucepan over medium-high heat.  Stir until the sugar starts to dissolve and figs begin to soften.  Mash the figs while stirring until the sugar has fully dissolved and the figs are breaking apart. Remove from the heat and allow to sit, covered, for 30 minutes.  Strain into a clean mason jar, cover and keep refrigerated for up to 2 weeks (or until you use it all in your cocktails!)



Grandma’s Famous Carrot Cake
by Shonda Eason, Medfusion Client Relationship Manager
serves ~12

Nonstick vegetable oil spray
½ cup golden raisins (optional)
3 tablespoons dark rum (optional)
1 cup chopped walnuts
1 pound carrots, peeled, coarsely grated
1 cup buttermilk, room temperature
2½ cups all-purpose flour
2 teaspoons ground cinnamon
2 teaspoons ground ginger
½ teaspoon freshly grated nutmeg
2 teaspoons baking powder
1½ teaspoons kosher salt
¾ teaspoon baking soda
4 large eggs, room temperature
1 cup granulated sugar
¾ cup (packed) dark brown sugar
2 teaspoons vanilla extract
¾ cup vegetable oil

Frosting And Assembly

12 ounces cream cheese, room temperature
¾ cup (1½ sticks) unsalted butter, room temperature
1 teaspoon vanilla extract
Generous pinch of kosher salt
4 cups powdered sugar

Preheat oven to 350°. Lightly coat two 9-inch diameter cake pans with nonstick spray. Line bottoms with parchment paper rounds; lightly coat rounds with nonstick spray. If using raisins and rum, heat together in a small saucepan over low just until warm, about 2 minutes. Remove from heat and let sit until liquid is absorbed and raisins are plump, 15–20 minutes.

Meanwhile, toast walnuts on a rimmed baking sheet, tossing once, until golden brown, 8–10 minutes; let cool. Combine carrots and buttermilk in a medium bowl.

Whisk flour, cinnamon, ginger, nutmeg, baking powder, salt, and baking soda in a large bowl. Using an electric mixer on high speed, beat eggs, granulated sugar, brown sugar, and vanilla extract until pale and thick, about 4 minutes. Reduce speed to medium-low and gradually stream in oil. Add dry ingredients in 3 additions, alternating with carrot mixture in 2 additions, beginning and ending with dry ingredients; mix until smooth. Fold in raisins, if using, and walnuts with a rubber spatula. Scrape batter into prepared pans.

Bake cakes, rotating pans halfway through, until a tester inserted into the center comes out clean, 35–45 minutes. Transfer pans to a wire rack and let cakes cool 10 minutes. Run a knife around sides of cakes and invert onto wire rack; remove parchment. Let cool completely.

Using an electric mixer on high speed, beat cream cheese and butter in a medium bowl until smooth, about 1 minute. Beat in vanilla extract and salt. Reduce speed to low and gradually mix in powdered sugar. Increase speed to high and beat frosting until light and fluffy, about 2 minutes.

Place 1 cake, domed side down, on a platter. Spread ¾ cup frosting evenly over top. Place remaining cake, domed side down, on top. Spread top and sides with 1¼ cups frosting and chill 30 minutes to let frosting set. Spread remaining frosting over top and sides.

Share with family and friends and enjoy!

Three Things You Should Know About Patient Self-Scheduling

A patient’s satisfaction is no longer based solely on his or her experience during an appointment; it includes all interactions prior to, during, and after an encounter. The longitudinal experience your practice creates for a patient is a direct indicator of the likelihood a patient will become a long-term member of your practice, prioritize the payment of their bills to you, and refer additional patients to your practice.

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Medfusion Extends Partnership with Meridian Medical Management to Include Comprehensive Patient Payment Solutions

Companies Collaborate to Provide Fully Integrated Pay and Patient Portal Solutions to Save Staff Time and Improve the Patient Experience

Cary, NC – June 16, 2016 – Medfusion, a leading provider of patient experience management (PXM) solutions, announces an extension of the company’s partnership with Meridian Medical Management to include complete patient payment solutions. By fully integrating with the Meridian VertexDr PM/EMR system, Medfusion enables both clinical and administrative information to flow effortlessly between systems, saving staff time and improving the patient experience.

With out-of-pocket costs rising almost 230% over the last 10 years—patient payments now comprise as much as 30% of a practice’s revenue. This makes deploying a multitude of patient-friendly payment options mission-critical to a modern medical practice.

Through its extended partnership with Medfusion, Meridian’s VertexDr system will now include the ability to:

  • Make payments online and at the point-of-sale
  • Create payment plans with a card on file
  • Deliver eStatements, eReceipts and more
  • Aggregate all payments and payment-related information seamlessly into a dashboard for easy reconciliation and reporting

“We have proudly worked with Meridian for more than 5 years on the clinical side—providing a patient portal that goes well beyond Meaningful Use to truly drive value for practices,” said John Juzaitis, Medfusion Chief Revenue Officer. “By now offering a complete suite of payment solutions to Meridian practices, we can help them capture a critical, and ever increasing, revenue stream—direct patient payments.”

“Deepening our relationship with Medfusion allows us to bring even more valuable solutions to our physician groups,” said Karen Simonenko, Executive Vice President, Meridian Medical Management. “Offering a suite of patient payment options is a great way for practices to boost their bottom line—and because it’s fully integrated with our PM and EMR solutions, it fits easily into their workflows.”

“Medfusion has been a true partner for many years and we have a great working relationship,” said Angelo Perrotta, Vice President, Application Design, Meridian Medical Management. “Over the years Medfusion has proven to have incredibly high-quality APIs that have enabled the rapid development of practice-friendly functionality.”

About Medfusion

Medfusion solutions streamline and simplify a number of overly complicated interactions and transactions, including patient-provider communications, patient payments, and cross-platform health records. By giving patients a modern, positive healthcare experience, Medfusion enables lower costs and higher, more predictable revenue for providers, especially as they adapt to value-based reimbursement models. For more information, please visit www.medfusion.com.


Medfusion Announces New CEO

Kimberly Labow Appointed to Lead Company with Focus on Continuing to Drive Innovation and Momentum of Patient Experience Management Solutions

Cary, N.C. – February 12, 2016 – Medfusion, a leading provider of patient experience management (PXM) solutions, today announced that Kimberly Labow has been named Chief Executive Officer. Labow is tasked with continuing to cultivate the company’s current market momentum, and deliver on Medfusion’s mission to deliver technology that enables providers to succeed in both fee-for-service and value-based environments, by putting patients in control of their health and care.

An accomplished leader with over twenty years of information technology and services experience, Labow excels in the areas of business strategy, marketing and sales. Her history with Medfusion goes back to its early days, when she worked closely with founder, Steve Malik, serving as the company’s Vice President of Marketing, Product Management and Inside Sales. Following senior executive positions at leading healthcare technology companies, including NaviNet and ZirMed, Labow rejoined the Medfusion team in 2015 as Vice President of Product Management and Vice President of Marketing. She now assumes the role of CEO replacing Vern Davenport, who has recently announced his departure from the company.

“We were thrilled to have Kim rejoin the Medfusion team last year, and I am even more delighted to now welcome her into the role of CEO where she will have the opportunity to help build the future of the company,” said Steve Malik, Medfusion Executive Chairman. “We are at a pivotal moment in our history as we enhance our focus on further defining and delivering on our vision for comprehensive patient experience management solutions that make healthcare work better for doctors and patients by giving patients consumer-friendly control of their health and care.”

Medfusion seeks to elevate the patient experience to the standards of modern consumerism, resulting in benefits for both providers and patients. The company’s solutions streamline and simplify a number of overly complicated interactions and transactions, including patient-provider communications, patient payments, and cross-platform health records. By giving patients a modern, positive healthcare experience, Medfusion enables lower costs and higher, more-predictable revenue for providers, especially as they adapt to value-based reimbursement models.

“I am extremely excited to be assuming this leadership role,” said Kimberly Labow, Medfusion CEO. “Returning to Medfusion has been a real homecoming for me, and my familiarity with the company, its culture, solutions and clients – combined with my experiences in the larger health IT environment – give me a unique perspective on the needs of the market and how to best serve them.”

About Medfusion

Medfusion delivers transformative technology and services that put patients in control of their health & care, enabling providers to succeed in a value-based healthcare delivery model. Medfusion’s comprehensive Patient Experience Management platform includes Medfusion Patient Portal – an industry-leading EMR-agnostic patient engagement platform, Medfusion Pay – a patient payment solution with multiple ways for patients to conveniently pay from any device, at any time, and Medfusion Plus – a mobile, patient-driven application that aggregates a patient’s health records on their mobile device. These solutions facilitate streamlined bi-directional communication, enhance patient engagement and improve a practice’s financial operations. For more information, please visit www.medfusion.com.


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Michael Raymer Joins Medfusion as Vice President of Solutions Management

New team member demonstrates company’s commitment to the increasing focus on healthcare consumer engagement

CARY, N.C. — May 13, 2014 — Medfusion, a leading provider of patient engagement and practice efficiency software for more than 9 million patients, announced today the addition of Michael Raymer as vice president of solutions management. The addition of Raymer helps Medfusion accelerate its plans to develop and introduce new products to consumers who are interested in smarter ways to manage their healthcare.

In his new role, Raymer will lead Medfusion’s product portfolio and the continued development of the organization’s strategic framework for growth and innovation. He will ensure Medfusion helps physicians and providers improve their efficiency through trusted technology solutions to address the increased consumerization of healthcare.

“The addition of Mike to the Medfusion team speaks to our commitment to bring cutting-edge innovation to the market before anyone else,” said Vern Davenport, president and equity partner of Medfusion. “Mike and I have worked together over the years, and I know the strategic value, knowledge and experience he brings will help further guide the development and evolution of our product base and the organization as a whole.”

“Medfusion has established itself as a rapidly growing company that has the heart of a startup but the experience of a large company,” said Raymer. “This combination creates an environment that is focused on helping consumers better manage their healthcare, while encouraging breakthrough technology development that the market needs. I am excited about the chance to propel Medfusion in the new healthcare market.”

Raymer brings more than 20 years of leadership experience in the development of healthcare enterprise software, medical devices and consumer health products to his new role. He has previously held executive positions at Microsoft, GE Healthcare, M*Modal, IDX Systems Corporation and Nellcor Puritan Bennett. Throughout his career, Raymer has worked with teams of clinicians, engineers and customers to create innovative solutions that have improved the delivery of healthcare around the world.

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